DOGS must be current on Distemper (DHPP), Rabies & Bordatella (canine cough). CATS must be current on FVRCP & Rabies. * All other vaccines are recomended.
FLEA & TICK TREATMENT REQUIREMENTS
All dogs & cats are required to be current on on flea & tick treatment. Upon arrival at our facility, your animal will be examined and if fleas are found, a Capstar or Frontline will be administered at the owner's expense. This is to help keep our establishment free of fleas and also protect all of the animals staying with us.
MEDICATIONS & SUPPLEMENTS
Oral medications that can be given with your pet's meal are given at no extra charge. If your pet is on any type of medication or vitamin supplements, please supply an adequate amount and we will be happy to administer whatever is necessary. If your pet needs to be "pilled," needs ear medication, eye medication or topical medication, there will be a nominal fee of $2.00 per administration. Please clearly label the container with your last name, pet's name and dosage instructions.
A deposit is required year round for all reservations and is required to be paid before your reservation is guaranteed. ALL DEPOSITS ARE NON-REFUNDABLE.
Reservations at our facility are limited for many of our boarding options and we become full very quickly during peak seasons of the year.
ARRIVAL INFORMATION
All pets should arrive on a leash or in a carrier. This helps to ensure we eliminate any unnecessary quarrels between pets.
Personal items may be brought with your pet for his/her stay. However, it is requested that you not bring anything expensive or of sentimental value, as sometimes pets damage the items. We are not responsible for loss or damage of any items. Please label all of your pet's bedding with the pet's name and your last name. In the event that it gets dirty, labels make it easier to keep your pets items identified when they are being washed. Please do not bring any bed larger than 3' x 3' unless otherwise agreed upon.
Please bring your pets usual food from home as it helps reduce the possibility of stomach issues occurring from changes in diet. If you decide not to supply your own food, dogs will be fed house dry food at a cost of $1 per cup. Please do not bring a 40 lb. bag of dog food for a 2 day stay. Please bag each pets meals individually so we know that your pet is being fed properly (dry food only). Please do not label each bag with a specific day unless you have something special in the baggie. Labeling with AM or PM, if the baggies have different amounts in them, is appreciated. Please keep in mind that if you are scheduled to pick up your pet during our afternoon hours, we will not feed your pet. This will help to reduce the risk of stomach problems from over excitement or from the car ride home. Pets are fed up to twice daily, morning and afternoon. Additional meals are $2 per feeding.
At our boarding facility, your pet is like one of our own. Should a problem arise in your absence, we will perform any necessary treatments to ensure your pet's good health. We ask that you leave an "emergency number" of where you will be staying, or that of a relative or friend who would either be able to contact you directly or make an important decision regarding your pet in your absence.
We have a veterinarian available for emergencies only. The Northway Emergency Clinic in Gansevoort, Capital District Veterinary Referral Hospital in Latham, Upstate Veterinary Specialties in Latham or Burnt Hills Veterinary Hospital will be used for emergencies outside of normal business hours. PLEASE NOTE THAT YOU WILL BE RESPONSIBLE FOR ANY EXPENSES OF VETERINARY CARE.